Privacy Policy

At Bella's Bakehouse, we respect your privacy and protect your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. When you place an order, make an enquiry, or interact with our website, we may collect information such as your name, delivery and billing details, email, phone number, payment details (processed securely by third-party providers), and your order history. We may also collect basic technical data like your IP address and website usage through cookies and analytics tools.

​

We use this information to process and deliver your orders, communicate with you, handle payments, improve our services, and send marketing updates if you choose to receive them. Your data may be shared with trusted providers such as couriers, payment processors, website hosts, and email platforms, but only as needed to run our business. We never sell your information. Some of these providers may store data overseas, but they are required to maintain strong privacy standards.

​

Your information is stored securely using industry-standard protection, and we only keep it for as long as required for business, legal, or tax purposes. You may request access to the personal information we hold about you, ask for corrections, or request removal where appropriate. You can also unsubscribe from marketing at any time.

​

If you have questions or concerns about your privacy, please contact us at [your email] or visit [your website]. If you feel your issue has not been resolved, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.